7 functions that a modern cash register should have
The cash register is the linchpin in bakeries, butcher shops, farm stores, restaurants, and retail businesses. It plays a multifaceted role: serving as the core of revenue generation - at least in stores that still use registers - contributing to a positive customer experience, and assisting with documentation, accounting, and compliance with legal requirements. But there's even more potential once decision-makers opt for a modern POS system like ITR POS. These 7 features deliver real added value at the point of sale.
Feature Check: Modern POS Systems Put to the Test
There are many expectations when it comes to POS solutions: efficient checkout processes and reduced waiting times top the list. Additionally, the system should be intuitive and easy for staff to use. At their core, businesses are looking for a powerful POS system that opens up a wide range of possibilities. Fully customizable and modular in design, such a solution is sure to win the heart of any retailer.
Modern POS systems like ITR POS are designed with exactly these needs in mind and offer additional practical features that noticeably simplify daily operations. These 7 functionalities are essential for greater efficiency, transparency, and customer satisfaction.
#1 Digital Receipt
"Would you like your receipt?" Every year, several billion paper receipts are printed in Germany. A more environmentally friendly and efficient alternative is the digital receipt. After the checkout process, a QR code can be displayed on the customer screen, which the customer can scan with their smartphone if they wish. This digital receipt saves paper, reduces costs and maintenance effort such as paper roll replacements, and enhances the shopping experience—especially for digital-savvy customers.
#2 Integration with Inventory Management Systems
To keep track of stock levels and sales data, it's essential to use a POS system that offers interfaces to your existing inventory management software. Automatic synchronization of inventory after each sale allows for transparent stock management, timely reordering, and more accurate inventory counts—all without duplicate data entry or manual Excel sheets—resulting in a streamlined workflow. In addition, businesses benefit from increased customer loyalty thanks to consistent product availability.
#3 Cashless Payment Methods, Self-Checkout, and Self-Ordering
Whether by card, smartphone, or smartwatch—today’s customers expect a variety of payment options. A modern POS system supports all common cashless payment methods such as debit cards, credit cards, Apple Pay, Google Pay, or contactless payments via NFC. It’s a simple yet effective way to meet customer needs.
But the payment process holds even more potential for improving the customer experience—particularly by reducing wait times. With self-checkout systems, customers can scan their items themselves and complete cashless payment without staff involvement. In the hospitality sector, self-ordering solutions offer additional value. Whether at pickup stations or directly at the table using a table number or pager, the system greatly enhances convenience, speeds up service, and significantly relieves staff. For many hospitality and retail businesses, this is a real game-changer in customer service.
#4 Customer Loyalty Programs
Especially in local retail, hospitality, or small businesses, personal connections with customers are key. That’s why customer loyalty features should be built directly into the POS system. From digital loyalty cards and points-based reward programs to automated discount campaigns, businesses can strengthen customer relationships in a targeted way—without the need for additional software.
#5 Making Work Easier for Staff
Good technology adapts to its users—not the other way around. That’s why customizable user interfaces are a must. Every employee should be able to define personal favorites, quick-access buttons, or layouts. This is especially beneficial in industries with high staff turnover, where new team members can get up to speed quickly and common user errors are minimized.
Additional conveniences in direct customer interaction can further enhance the experience on both sides. For example, with a modern POS system, product returns can be processed quickly and easily—with just a click and a scan. Efficient item searches are also made possible through clear group structures, free-text search, or barcode scanning—all in a matter of seconds.
#6 Real-Time Reporting and Manager App
To stay on top of business performance, managers no longer have to wait for end-of-month reports. With integrated reporting features and a dedicated manager app, key metrics like sales, bestsellers, returns, or daily closings can be viewed in real time—from anywhere. This is especially convenient for owners with multiple locations or those working remotely. The result: the POS system and app provide clear, visual representations of essential data—mobile and at a glance—enabling informed decision-making at the push of a button.
#7 Expandability Through Modules and Interfaces
Whether it’s a DATEV interface, connection to a certified technical security system (TSE) for legal compliance, table and seating management, or employee time tracking—modern POS systems like ITR POS are modular in design. This means businesses can flexibly expand the system based on their size, industry, and specific needs. The technology grows alongside the business and adapts dynamically as it evolves.
Thinking Ahead
These features help the POS system become what it’s truly meant to be: the central hub connecting customers, products, staff, accounting, marketing, logistics, and management. To stay competitive, businesses need POS systems that can think ahead, scale with growth, and actively support operations.
Additional functionalities make this possible. In the hospitality industry, for example, our ITR POS supports mobile order-taking and processing via a waiter app or kitchen/bar display. In retail, it enables real-time inventory monitoring. And in farm shops, integrated weighing technology contributes to an improved customer experience. Industry-specific features like these can significantly streamline daily operations and enhance customer satisfaction.
Switching with Added Value
Modern POS systems have long become digital control centers—they connect sales, customer loyalty, inventory, and management on a single platform. Especially for small and medium-sized businesses in hospitality, retail, or craftsmanship, switching to a future-proof POS solution like ITR POS is well worth it—offering benefits in efficiency, transparency, and customer satisfaction.